BLACK SPARROW GROUP
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We are boutique business consultants specialising in the health sector

Our approach is always innovative, creative - original. We deliberately seek to be different, to think outside the square. We live for light bulb moments.

Results driven, we seek to meet (and where possible exceed) our clients' expectations - always.

We understand there are four responses to anything we do: yes, no, maybe and wow. Wow is the one we aim for.

We partner with our clients to enable change.

like the sparrow

Like the sparrow, we are unassuming and agile, never idle. Our strength is in our simplicity and creativity. Vigilant and productive, we are solution driven. We acknowledge the power of collaboration.

WHAT WE DO

Business Strategy & Advisory

  • business review

  • business planning

  • market analysis

  • tender development

  • business turnaround

  • business mentoring

Operational Excellence

  • process mapping

  • operational efficiencies

  • cost analysis

  • policy & procedure development

Business Growth

  • new markets

  • business development strategies

  • tender response

  • mergers, acquisitions & integrations

 
 

Change Management

  • transformation vision workshops

  • change management strategy development

  • change readiness assessments

  • change impact analysis

  • change awareness sessions for staff

  • benefits realisation roadmap

Marketing, Brand & Comms

  • marketing plans & strategy

  • brand identity development / refresh

  • marketing collateral

  • digital marketing

  • communication strategies & mediums

Innovation

  • business innovation

  • product / service development

  • digital engagement solutions

 

Customer Experience

  • customer journey mapping

  • customer experience strategies & implementation

  • customer value propositions

  • Cx & NPS rating strategies

 

Workplace Wellness

  • company health profiling

  • current program audits / reviews

  • strategy development & implementation

  • program design & development

  • in house wellness team mentoring

  • business case development

 

Publishing

  • Health & Wellbeing eMagazines

  • Custom eMagazines

  • Company newsletters

publishing

Our digital Health & Wellbeing Magazine - Vigour - is pre populated with expertly written articles each issue and designed to be white labelled with your logo, branding & custom content

OUR PRINCIPAL

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Chris Rabba, Principal

A captain of Industry, Chris is a successful entrepreneur and well respected business leader in the health sector, including occupational / workplace health, primary care, allied health, leisure, fitness and wellness.

Tried & proven, he has worked with some of Australia's leading health based organisations. His experience has seen him positively influence entire industries having established and sold a number of successful entities in this space.

An original thinker, he has a proven track record developing & implementing innovative business strategies that are results driven. Chris has a dedicated passion & commitment to the health sector and the health of Australians.